Online booking

We request you to kindly read the terms and conditions thoroughly. Please feel free to write for any confusion.

1) How to book the trip.

Please make your planning carefully for the trip wisely to meet your budget and time. Once the trip is confirmed, 20% to 50% (as per nature of trip) amount of the trip is required to pay in while the rest of the payment should be upon your arrival in Nepal before departure of your trip. You can find the steps of book the trip here.

2) Prices:

Prices quoted are subject to change as per the change in exchange rates, unavoidable circumstances like climatic change, flight cancellation, internal political situation etc. However there are no any hidden costs but transaction fee should be from client's end.

3) Amendments and transfer of booking trip to another:

We have the option that you could make change your trip or date but should be made early. But the any additional costs for the trip should be paid by you. We will try our arrange and alter the program to suit you best with similar or another.

4) Change/Delay in Program:

Sometimes, due to unavoidable circumstances such as adverse weather conditions, political unrest, landslides, natural disasters, or other events beyond human control, the planned trip may need to be changed or postponed. In such circumstances, we will be happy to recommend and arrange an alternative trip that best suits you. Alternatively, you may choose to postpone your trip to a future date.
Please note that if you choose to postpone the trip, the cost for the new travel dates may be different. Any additional fees or increased costs imposed by airlines, hotels, local operators, government authorities, permits, or other service providers at the time of the postponed trip will be payable by the traveler.

5) Cancellation & Refunds:

Cancellation time and refund policy are as follow;

1. Cancellation 31 days or more before the trip:
   70% of the total cost will be refundable if the trip is canceled at least 31 days (approximately one month) before the trip date.
   Note: For Bhutan trips, only 30% of the total cost will be refundable, while for Tibet trips, only 50% of the total cost will be refundable, regardless of the reason for cancellation.
2. Cancellation 2–3 weeks before the trip:
   • Nepal trips: 50% of the total cost will be refundable.
   • Bhutan trips: 10% of the total cost will be refundable.
   • Tibet trips: 30% of the total cost will be refundable.
3. Cancellation less than 2 weeks before the trip:
   No refund (0%) will be provided for cancellations made less than 2 weeks before the trip date.
4. Leaving the trip after it has started:
   If you leave or discontinue the trip for any reason—including personal reasons, political situations, natural calamities, or bad weather—no refund will be provided for the unused portion of the trip.

6) Health & Fitness:

We advice you have check with your personal physician before making any trip. It is advisable to let us know if you have any problems with your health.

7) Travel Insurance:

It is advisable you compulsory have your travel insurance to cover accidents, emergency rescue in case of unfavorable climatic condition or need to leave the trip in the middle.

8) Passport & Visas:

All the travelers should have valid passport for six month and visa can be obtain from Nepalese embassy or consulate in your country, however visa is stamp at the time of arrival in Airport.

9) Complaints:

Any complaints during the trip can be informed to your tour leader or guide immediately or at the office after completion of the trip. The management will try to look into the matter and take action accordingly.

Privacy Policy:
We always respect the privacy of every individual. We may collect the personal details and information for official uses. But the information provided by individual will not be shared or published without the individual consent.
We at Himalayan Mentor always keep in mind the safety, comfort and the privacy of every human being.

Note: Any trips you booked with Himalayan Mentor are based on the terms and conditions mentioned above and you can’t claim anything beyond that.